Support

Email hello@weekwell.pro. We usually reply within two business days.

Common questions

How do I cancel my subscription?

On your iPhone, open Settings → your name → Subscriptions → Weekwell → Cancel Subscription. Cancel at least 24 hours before the free week or current period ends to avoid the next charge. You keep access until then.

How do I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

I reinstalled the app or got a new phone. Where’s my subscription?

Open the plans screen in Weekwell and tap Restore purchases, signed in with the same Apple ID you used to subscribe.

How do I delete my account and data?

In the app, go to Settings → Delete my data. This doesn’t cancel an App Store subscription; cancel that in Settings too.

Are the grocery prices exact?

No. They’re estimates and can differ in store. Some builds use sample prices, which the app labels as such. Tap the price to see where it comes from.

I have a food allergy. Can I rely on Weekwell?

Leaving a food out removes recipes that use it, but always read product labels yourself: products and factories change, and we can’t guarantee a product is allergen-free.

Privacy requests

See our privacy policy or email hello@weekwell.pro.